Currently, all AdWords accounts are set to Pacific Time. However, in the coming weeks you’ll see a message in your account inviting you to set your account's local time zone. This means your entire account, including all ad serving, reporting, and billing, will be calculated and managed according to the time zone of your choice.
"My job at Google is to watch over the quality of the ads we deliver to our users and to design ways to increase the quality of those ads. We believe that ads provide valuable information when they are highly relevant to what users wish to find -- and that by showing high quality relevant ads, users will consider ads as a first choice when they're searching for products and services. At the end of the day, our users benefit from relevant ads and our advertisers get more qualified leads over time.We constantly evaluate how our users interact with the ads we display and look for opportunities to show more ads when we think they'll be useful -- and fewer ads when we think that users might not want to see them. With this in mind, on queries such as 'car insurance' or 'flowers,' we try to show a wide selection of relevant ads to our users. And, for queries where users are most likely not interested in a product or service, such as 'dog friendly parks in Mountain View,' we may aim to show fewer ads.Starting today, and over the coming weeks, we'll be implementing an ads quality change designed to show fewer ads on queries for which our users might prefer not to see them and more ads on queries for which ads are useful. The impact of this change will vary from advertiser to advertiser, so we wanted to give you a heads-up and suggest that you keep an eye on your keyword performance over the next few weeks.If you notice a decline in impressions or clicks on some of your keywords, you may wish to ensure that your most important terms are each specifically entered as keywords in their own right, rather than relying on broad or phrase match to include them. Or, if you notice an unwanted increase in impressions or clicks for some keywords, consider adding negative keywords to more finely tune your targeting.
In order to provide global support for AdWords advertisers, scheduled report delivery will be shifted by about three hours starting this week. Daily, weekly, and monthly reports will become available at approximately 9:00 am PDT on Mondays, and daily reports will be available at around 6:00 am PDT the rest of the week. Please keep in mind that actual times can vary. This shift is temporary and part of an ongoing process to improve support for our global advertisers.
My "Starter Campaign", my "Starter Ad Group" and my keywords are all listed as having a status of "Active" -- are you saying that even though they're all *listed* as "Active", they're not *really* running after all...?
Starting this week, you'll see a new option to 'pick from list' when you access any of our suite of account management tools, such as the Find and Edit Ad Text tool. Let's say you want to update the ad text of certain ads for an upcoming promotional campaign. Using the 'pick from list' option, you can easily specify in which Ad Groups the tool should search. For broader searches, you can still use the existing filters to find keywords or ad text across your entire account.
Could someone from Google publicly answer the question: what should we expect from Google customer service?...
AdWords Editor is still in beta and by invite only, but with the release of the latest version, we also invited 5,000 more advertisers to participate. We'll be inviting more users in the coming months, so stay tuned! We've received a lot of positive feedback from our beta participants so far. Please keep it coming -- your feedback is taken seriously.
I just got an email saying that my ad was disapproved because my landing page had a pop up when the ad was clicked on. Pop ups are very common, and I'm not sure why it is a problem. What's the big deal? Can you make an exception in my case? My pop up doesn't try to sell anything, I'm just giving my customers a chance to tell me what they want. That should be OK, right? - A pop-up fan
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